You will get a dedicated customer success manager. This person will be your single point of contact for any needs and questions you may have.
The customer success manager takes care of your full onboarding experience, including access and training on the Switch Platform. So you make the best use of the Switch Platform’s features.
Yes! The Switch Platform supports OCPP versions 1.6 and 2.0.1 which means it is natively compatible with almost every charging station in the world. We have a list of models which we have tested with which is frequently updated, if you'd like to see whether your hardware has been already tested with the Switch Platform please send us an email at [email protected]
Switch offers a free trial to all new users. If you decide the Switch Platform is right for you, you will then move to a contract basis. Switch’s minimum contract term is for 12 months.
We charge you per charger you have onboarded onto the Switch Platform, plus a fixed fee per transaction.
If you want to make money with your charger, we have dedicated features to let you do so. For this, we will charge you a percentage of the transaction fee and we will bill you monthly. That’s it: no hidden fees.
For more information on pricing click here.
We have a comparison table showing the differences between our Pro and Enterprise versions. It can be found here.
If you have any questions about the Pro or Enterprise versions, please contact our Support team at [email protected].
The Switch Platform is for anyone who'd like to better understand, manage, and monetise their EV charging network. To see more about our customer profiles and how they benefit head to the "Solutions" tab at the top of this page.
More information about our features can be found here.
If you have any questions about our features, please contact our Support team at [email protected].
The Switch Platform is worldwide, with clients using it in the USA, Europe and Asia already.
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