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✨ We have enhanced your Switch Platform experience with graphs on the 'Dashboard' page, 'Chargers' page, the 'Locations' page, and the 'Sessions List' page. These graphs will give you a quick glimpse of what’s happening across your charging network. Enjoy!
🔍 You can now download logs for your OCPP 1.6 charging stations through the Platform. That’s it. That’s the update.
🧠 Users with OCPP 1.6 and 2.0.1 chargers can now manually send a smart charging profile from the platform. To do this, head to Remote actions → Set Charging Profile.
📈 The Switch Platform now have historical graphs for Revenue, Energy Delivered, and Sessions. There are also various timeframe options available on the dashboard page. Graphs on the station page, location page, and sessions list pages will be coming soon. A custom date selector is also coming soon.
🔔 You can now opt into notifications for faults on their network. Notifications let you respond faster to charger issues. Enabling you to reduce charger downtime and offer users a reliable charging experience. To configure notifications in your account, log in to the Switch platform and click ‘Settings’ on the left-hand menu at the bottom. When you click ‘Settings’, you will open your Account page. Here, you can update what notifications you receive in your email and the app. If you have any questions about notifications on the Platform, drop us a line at support@switch-ev.com.
🤖 You can now access the full capabilities of the Switch Platform through our Open API. The API lets external apps interact with the Platform and any connected charging stations. This update lets you use any OCPP-enabled hardware you like and enhance it with all the benefits of the Switch Platform. You can deeply embed the Switch Platform into your systems. All at no extra cost.
Breaking news! Switch has received dual OCPP 2.0.1 certification for both Josev and the Switch platform by the Open Charge Alliance. The Switch system is officially fully compliant so you have confidence using an industry-approved product. You're in safe hands. With the most advanced capabilities, it allows you to grow, optimise and manage your network seamlessly and securely – taking your business to the next level. Using an OCPP 2.0.1 compliant system, you may also be eligible for subsidies like the NEVI funding program in the U.S. Don't have OCPP 2.0.1 hardware? No problem. Get in touch to see how Switch can help.
Better management of your network through Switch's new dashboard! You can now see all of your operational data (charger statuses), commercial data of how your network is performing, and a summary map view of all of your network. We've kept the design and user experience consistent throughout the platform so you can see all of your metrics shown in your dashboard on a network, location, and charger level. There's much more to come. Watch this space!
At Switch, we strive for excellence. Behind our products is a team of experts who have conducted extensive research, user testing and interviews to understand users pain points along their journey. We've listened and improved the intuitiveness of our charger overview page. You can now see a more user-friendly view of your connectors and EVSEs, and a cascade of message logs so you know what is happening on the charger, at any time, anywhere.
Operators are now able to set tariffs in multiple currencies and set locations so you can manage your network in multiple geographies to monetise your chargers. Grow your network regardless of the size and location. Head over to the 'Tariff' and 'Location' pages to get started.
You can now manually update the firmware of your charging network by uploading the latest firmware file from your manufacturer in the Switch platform. This allows you to keep your network up-to-date with the latest software updates from your station manufacturer.
You can now monetise your chargers through Switch by applying a tariff to your charger and network based on a fixed price, per kWh. Head over to the 'Build a tariff' page on our 'Welcome' page to get started.
You can now assign individual drivers to your network through both Plug & Charge and RFID authentication. Head over to 'Add a Driver' on your Welcome Page.
OCPP 2.0.1 offers advanced capabilities to enable your business to scale, optimise and monetise unlike 1.6. Switch now allows you to connect your OCPP 1.6 chargers to the platform allowing you to grow with Switch as your network grows. We will support you with any future migration. The Switch system is hardware agnostic too. We are working with a number of hardware manufacturers to ensure the best performance with the platform so you can choose which provider you prefer. We're confident that this will be the last Switch you will ever make.
Maximise your network uptime and return on investment with Switch's new 'Advanced Diagnostics' feature, which is only available with OCPP 2.0.1 chargers. View your Charger and EVSE statuses along with all the statuses and parameters of all components within the charging station, as the manufacturer provides us with this data. With this unique feature you are able to see all charger components within the charging process in real-time. This allows you to accurately diagnose hardware failures without the need for an engineer, saving you diagnostic costs and reducing maintenance costs.
A granular view into the charger never seen before. By combining Josev and the Switch Platform users can see the message exchange between the charger and the vehicle in real-time.