Explore all the FAQ's below. If you want to know more, please email

How does the Paythru integration work?

Paythru is a provider of direct payment solutions for EV charging. They offer products for accepting payment both through QR codes and through dedicated custom branded mobile apps. Payment is typically sent directly to you the operator which reduces fees typically taken my mobility service providers.

We offer options for existing Paythru customers as well as non-Paythru customers who would like to use their services through a Switch contract which can further reduce costs. Once onboarded through one of these options Switch Platform users can manage their Paythru payments entirely through the Switch Platform by onboarding locations, stations, and tariffs which are then included in the Paythru system and applications.

For more information on Paythru and how we can support on other payment methods please get in touch at or with the Paythru team at

How do I enable an App Store integration?

Just head to the App Store in the bottom right of the Switch Platform. From there you can browse apps and request integrations. The process for enabling is different for each integration, in some cases the Switch team will be notified and will be in touch to confirm details, in others it will be entirely automatic.

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