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EV charger management for tomorrow’s charge point operators
Sara supercharges your charging network: giving you the tools, data and insights to shape a network that works for your drivers. You get unprecedented access to every single detail of a charger event, from car, to charger, to grid, and total control over your network, whether it’s a hundred stations or thousands.
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Tooling for management and maintenance that’s built around people first
Our continuous research and testing approach means Sara’s been designed with people like you, for people like you.
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Automated charger onboarding
As they get connected to your network, Sara automatically adds new stations. You activate them, and add any extra information you need.
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Flexible network set-up
See and manage your stations however makes sense to you and your business model. Organise by location, tags, customers, or make and model.
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Simple tariff settings
Set multiple tariffs and create your own tariff rules. You can follow wholesale market prices and add your own profit margins. Sara also warns you about conflicting tariffs on a station.
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Remote diagnostics and maintenance
Sara's in-depth error diagnostic functionality notifies you of any potential issue, before a charger component fails.
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Reader-friendly error messaging
Sara gives you a human-friendly view of where problems are, through rich message logs and contextual info about each message.
Better data, happier customers
Gone are the days of reactive management with Sara. The deep-dive view, facilitated by the advanced device management (OCPP 2.0.1), lets you see every single component of your station.
The data you gather about your stations over time also teaches Sara’s AI about your network and its risks. So you know exactly what’s happening in real time, and can get ahead of problems before they get ahead of you.
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Get the full picture and let drivers know exactly what is going on
Sara analyses the conversation between the EV and the charger at each transaction.
This alleviates the black box and lets you share with drivers exactly what has happened if an error occurs, even when the issue stems from the EV. You can then take steps to resolve the issue for your customer by sharing rich error messages on the charger display.
Book your tour →Combine macro and micro views to create insightful strategic reports
There’s no one size fits all. With Sara’s AI-powered dashboard, you can customise your analytics overview – giving you valuable business insights, right at your fingertips!
You can also create reports on just about anything, which will help you make strategic operational decisions, such as where and when to get new chargers - reducing costs, and boosting revenue.
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Why choose Sara?
Save time
Sara’s intuitive interface is easy-to-use, so day-to-day tasks like onboarding new stations, adding a tariff and fixing any issues with remote actions are simple. Sara is helping you every step of the way, so you can focus your effort on best-in-class charging sites and services.
Cut costs
Sara’s automation, predictive maintenance and diagnostics capabilities mean that the biggest cost in charging operations – sending out maintenance workers – is significantly reduced. It also reduces site owner costs thanks to smart charging and vehicle-to-grid features.
Keep drivers happy
Sara highlights network issues and malfunctions for proactive trouble-shooting. With accurate, real-time data on things like occupancy, charge power and opening hours available through roaming, you can better serve your EV drivers.
Make better strategic decisions
See how drivers use your chargers, so you can make data-led decisions on where to invest in your network. Some chargers in constant use? Maybe you could install more to create a better driver experience and increase revenue. Some chargers barely used? Maybe the site isn’t attractive to drivers, and you could install a canopy to protect them from the rain.
Introducing the Sara App Store
Drivers want different things, and you build your business to cater to their needs. So your charging management system shouldn’t be a one-size-fits-all.
Sara is the central hub that manages chargers via OCPP, connects to mobility service providers via roaming protocols, and talks to the grid operator for sensible smart charging.
We’ve also built Sara with an open API approach so you can easily integrate plug-ins. Our vision for a future-proof CSMS lets you build your services on top of our open, API-first platform.
Smart load management app
The smart load management plug-in lets you manage the energy demands of your stations. Plan charging sessions in advance or at EV arrival times to reduce peak loads, energy costs and CO2 emissions.
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Predictive maintenance app
The data you gather about your stations over time teaches Sara’s AI about your network and its risks. With this plug-in you can even predict where faults will occur and fix them before they appear.
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Virtual power plant app (V2G service)
This plug-in aggregates hundreds of EVs into a virtual power plant to provide ancillary services to the grid when needed.
24/7 support
We have a partnership with a dedicated team of specialists who are on hand to help and fix any issue drivers might come across when they use your network, offering 24/7 customer service support.
CRM and invoicing software integration app
Sara also makes it easy to integrate with other systems like CRM and invoicing software through our open APIs.
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Flexible pricing
and unlimited support
Sara has a one-time build and integration cost based on what you need, plus a service fee billed per connector, per month.
There’s no extra charge for Switch support, which is unlimited.
Unleash the next generation of EV charging
Cutting-edge technology that gives you a hi-definition insight into every part of each charging event — from the car, to the grid and through every detail of your network.
Our package running Sara AND Josev simultaneously takes your network to the next level.